
Need to know
Is Wi-Fi available?
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Absolutely — high-speed Wi-Fi is available throughout the property, including rooms and communal areas.
Is there parking available?
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We don’t offer private parking, but there is safe street parking nearby and secure paid parking within walking distance.
Do all rooms have a private bathroom?
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Yes, every room has its own stylish and fully equipped private bathroom.
Are rooms air-conditioned?
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Yes. All rooms come equipped with air conditioning and ceiling fans for your comfort.
What are check-in and check-out times?
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Check-in: 3:00 PM
Check-out: 11:00 AM
Early check-in or late check-out may be available upon request.
Is there a kitchen or cooking area?
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Yes, we have a shared outdoor kitchen near the pool, available for guest use.
How do I contact you?
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You can reach us anytime via WhatsApp or email. We respond quickly and are happy to help with restaurant bookings, local tips, or special requests.
Is there a pool?
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Yes! Casa Naran features a small, serene pool at the heart of the property — perfect for cooling off after a day exploring Mérida.
Is smoking allowed?
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Casa Naran is a smoke-free property. However, we offer designated outdoor areas where smoking is permitted.
Are pets allowed?
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Unfortunately, we do not allow pets at this time — thank you for understanding.
Do you offer cleaning or laundry service?
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Daily cleaning is not included, but rooms are delivered clean and fresh. You can add daily cleaning during booking as an extra service for only $250 MXN per day.
Can I store my luggage after check-out?
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Yes, we’re happy to store your bags for a few hours if you have a late flight or want to explore more.
Contact Us
We’d love to hear from you!
Whether you have questions, need more details, or would like to inquire about availability, feel free to reach out. We’re happy to help you plan your stay or answer any inquiries you may have!

